Privacy Policy

1. Introduction

This Privacy Policy explains how MTS-PL Ltd (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit Oximo.co.uk or purchase products from our store.
We are committed to processing your data in accordance with the UK General Data Protection Regulation (UK GDPR)and other applicable data protection laws.

Company details:

  • Company name: MTS-PL Ltd

  • Company number: 16456710

  • Address: The Barn, 173 Church Rd, Birmingham, B31 2LX, UK

  • Email: info@oximo.co.uk

  • Phone: 07513 250183

2. Data We Collect

We may collect and process the following information about you:

  • Identity and contact details – name, address, email, phone number.

  • Order details – products purchased, payment status, and delivery address.

  • Payment information – securely processed by our payment providers; we do not store your full card details.

  • Technical data – IP address, browser type, operating system, and website usage statistics.

  • Communication history – correspondence with our customer support team.

3. How We Use Your Data

Your personal data may be used for:

  • Processing and fulfilling your orders.

  • Communicating order updates or responding to your inquiries.

  • Managing your account (if applicable).

  • Improving our website and services.

  • Complying with legal and regulatory obligations.

  • Marketing communications (only if you have given your consent).

4. Legal Basis for Processing

We process your personal data under one or more of the following legal grounds:

  • Performance of a contract – to process your order and deliver goods.

  • Legal obligations – such as tax or accounting requirements.

  • Legitimate interests – to improve our services and prevent fraud.

  • Consent – where you have agreed to receive marketing communications.

5. Sharing Your Data

We only share your personal data with:

  • Payment providers (e.g., Stripe, PayPal) to process payments.

  • Delivery partners (e.g., courier services) to deliver your orders.

  • IT and hosting providers for the secure operation of our website.

  • Authorities or regulators when required by law.

We never sell your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil your orders and provide customer support.

  • Meet legal, accounting, or reporting obligations.

  • Resolve disputes and enforce agreements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access a copy of your personal data.

  • Correct any inaccuracies.

  • Request erasure of your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent for marketing at any time.

To exercise your rights, contact us at info@oximo.co.uk.

If you believe your data protection rights have been violated, you can lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or loss.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on Oximo.co.uk.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

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